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FAQ: IQOS Dubai, UAE - Your Smoke-Free Alternative

IQOS is a smoke-free alternative designed for adult smokers who want to continue enjoying the real taste of tobacco without the inconveniences associated with traditional cigarettes, such as ash and smoke.

It is essential to note that IQOS is not intended for individuals who have quit smoking or those who have never smoked.

IQOS is Philip Morris International's most advanced smoke-free product, utilizing sophisticated electronics to heat tobacco instead of burning it, thereby releasing a nicotine-containing tobacco vapor. Both IQOS and HEETS tobacco sticks are exclusively for adult use.

No, IQOS does not produce smoke. Unlike traditional cigarettes, IQOS does not burn tobacco; instead, it heats it, resulting in the generation of a tobacco vapor.

IQOS is an electronic device that heats tobacco, whereas cigarettes burn tobacco. This fundamental distinction makes IQOS a superior alternative to cigarettes.

It offers the genuine taste of tobacco without the hazards of fire, ash, cigarette smoke, and leaves less odor on hands, hair, and clothes.

Nicotine is indeed addictive; however, it is not the primary cause of smoking-related diseases. When used as intended, IQOS delivers nicotine in a manner similar to cigarettes.

Clinical studies conducted by PMI demonstrate that the amount and rate of nicotine absorption when using one HEETS stick with IQOS are comparable to that of smoking one cigarette.

No, IQOS is not designed as a smoking cessation device and should not be considered a method to quit smoking.

If you are concerned about the health effects of smoking, the most effective option is to quit both tobacco and nicotine use entirely.

No, using IQOS is not risk-free. When used as intended, it delivers nicotine, which is an addictive substance.

If you are concerned about the health consequences of smoking, it is advisable to make the choice to quit both tobacco and nicotine use entirely.

FAQ: IQOS ILUMA Dubai, UAE - Your Ultimate Guide

IQOS ILUMA is the latest advancement in heated tobacco technology, designed to take your tobacco experience to the next level. It features the innovative SMARTCORE INDUCTION SYSTEM™, which heats the tobacco within the TEREA stick without burning it, resulting in a superior and cleaner tobacco experience. IQOS ILUMA also continues to emit approximately 95% lower levels of harmful chemicals on average than traditional cigarettes*.

It's important to note that this reduction in harmful chemicals does not necessarily equal a 95% reduction in risk, as IQOS is not entirely risk-free.

The IQOS ILUMA portfolio includes three variants, each with its respective pricing:

  • IQOS ILUMA Prime is priced at AED 439.
  • IQOS ILUMA is available at AED 370.
  • IQOS ILUMA One is priced at AED 249.

IQOS ILUMA is equipped with several advanced features to enhance your experience:

Autostart: When you correctly insert a TEREA stick, the Holder will vibrate, indicating that the SMARTCORE INDUCTION SYSTEM™ is automatically preheating. A second vibration signifies that the device is ready to use. You can also initiate heating manually by pressing the side button.

Checking your Holder: You can check the remaining battery in your Holder by simply tilting it towards you when not in use. The lights on the holder will indicate the battery level.

Checking how much experience is left: By double-tapping your holder, you can determine how much of your experience remains. For instance, three vibrations indicate 75-50%, two vibrations indicate 50-25%, and one vibration indicates less than 25%.

IQOS ILUMA employs the groundbreaking SMARTCORE INDUCTION SYSTEM™ to completely transform the way tobacco is heated.

At its core, this system features an innovative metal heating element placed inside the TEREA stick, coated with stainless steel for consistent and seamless heating of the tobacco.

This method ensures that the tobacco is heated from its core rather than being burned, resulting in a superior, cleaner, and more consistent experience.

Moreover, IQOS ILUMA continues to emit approximately 95% lower levels of harmful chemicals on average than traditional cigarettes*.

No, IQOS ILUMA devices are not compatible with IQOS 3 DUO and earlier IQOS devices. Furthermore, IQOS ILUMA is not compatible with HEETS consumables.

It is specifically designed to work exclusively with the new consumables known as TEREA SMARTCORE STICKS™.

TEREA SMARTCORE STICKS™ are engineered to be used exclusively with IQOS ILUMA. It is essential not to use IQOS ILUMA and TEREA SMARTCORE STICKS™ with previous IQOS generations, as this may cause damage to your device.

Your tobacco experience with IQOS ILUMA will last up to 6 minutes or 14 puffs, whichever comes first.

Yes, you can use the power adaptor and charging cable from older IQOS devices, but they must be designed for IQOS 3 generation.

Compatibility ensures that you can conveniently charge your IQOS ILUMA device using the appropriate accessories.

Charging your IQOS ILUMA is a quick and straightforward process. It is highly recommended to use the original power adapter and charging cable designed specifically for IQOS ILUMA for optimal performance. The charging times for IQOS ILUMA are as follows:

Pocket Charger: Approximately 135 minutes for a full charge.

Holder (first-time charge after unpacking): Up to 10 minutes for a full charge.

Holder recharge times:

  • 1 minute and 50 seconds for 1 use*
  • 3 minutes and 25 seconds for 1-2 uses*
  • 5 minutes and 15 seconds for 0-2 uses*
  • 10 minutes and 5 seconds for the first charge out of the box*

The lights on the IQOS ILUMA device convey important information about its status:

  • YELLOW blinking lights on the Holder: This indicates a depleted battery, and it's time to recharge.
  • RED blinking light on the Holder: You need to place the holder in the pocket charger and reset the device.
  • WHITE lights blink twice on the Holder: This signals that your IQOS ILUMA is operating outside its recommended temperature range (>0°C/<40°C).

Checking the battery level of the pocket charger is a straightforward process:

Short press the side button on the pocket charger.

The pocket charger lights will illuminate to indicate the battery level:

  • 4 WHITE lights: Battery is fully charged.
  • 3 WHITE lights: Up to 75% battery life remaining.
  • 2 WHITE lights: Up to 50% battery life remaining.
  • 1 WHITE light: Up to 25% battery life remaining.

You have two convenient ways to check how many uses are left with your IQOS ILUMA:

Checking on the Holder: Tilt the Holder towards you or short press the button. The lights will come on and indicate the battery level. When 2 lights are on, it means the holder is ready for 2 uses, and 1 light on means it's ready for 1 use only.

Checking on the pocket charger: Short press the side button on the pocket charger with the holder inside the charger. The pocket charger light will turn on. 2 lights mean the holder is ready for 2 uses, and 1 light on means it's ready for 1 use. You're all set to begin your tobacco experience.

Using your IQOS ILUMA is a straightforward process that ensures a seamless tobacco experience:

  1. Insert the TEREA stick up to the line on the filter until the Holder vibrates, and the light(s) pulse(s). Heating starts automatically or by pressing the button for 1 second.
  2. You can begin using your device once the Holder vibrates and the lights stay fixed.
  3. To signal the last 30 seconds of use or that the last 2 puffs are left, the Holder will vibrate with the light(s) pulsing white.
  4. Dispose of the stick immediately after use by removing it from the Holder and following your local waste disposal regulations.
  5. Insert the Holder in the charger for recharging.

It's essential to use IQOS ILUMA only with TEREA sticks and avoid using it with IQOS devices from previous generations to prevent potential damage.

Additionally, remember not to ingest or disassemble TEREA sticks, as they contain a sharp metal part that could cause serious injury if swallowed. Always keep them out of reach of children.

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